Shipping policy
At Purely You we believe that everyone should have the right to beauty. For this reason, our shipping policy is meant to give you maximum clarity and confidence as you shop for our products. Stock up on regular skincare basics or try out the hottest makeup trends-whatever's in your beauty list- rest assured your items reach you safely and efficiently.
1. Shipping Places
We deliver the beauty products directly to the homes, retail stores, and salons across different towns of the UK. A customer's privacy must be respected; there should be policies on data protection. Data in this case should be safely kept and carried out for the purpose of processing the orders from customers; it should not be shipped out without permission from a customer.
2. Working Hours
It takes 1-3 business days to process orders. Shipping does not occur during weekends or holidays. After your order has been processed, you will receive an email with a tracking number so that you can track the shipment.
3. Transport Procedures and Shelf Delivery Periods
We also provide multiple shipments to your door steps.
- Standard Shipping: 5-7 business days.
- 2-3 business days: Express shipping.
- Overnight shipping. Takes 1 business day.
Delivery times will depend on your location and the shipping method selected at checkout.
4. Freight Charges
At checkout, shipping costs will be added based on the shipping method chosen and total weight of the order.
- Free standard shipping for orders of $50 or more.
- Expedited and overnight shipping options are available at additional fees charged based on location.
6. Order Tracking
Give the customer tracking information so that he or she might track the progress of the shipment. This will enable them to know about the time of delivery approximately and ensure somebody will be present at the delivery address. Within days after shipping your order, you'll receive an email with your tracking number. That same number lets you track the status of your shipment through our carrier website.
In a nutshell, if all best practices are followed it is ensured that your shipments will arrive safely and in prime condition. The best practice includes the right packaging. Selecting the appropriate warehousing and freight forwarding firm also falls under the rubric of best practices.
Purely, the company will have very extensive experience in warehousing and transport. Fill any of our freight forwarding services using this form below, sure enough it reaches us.
7. Damaged or Missing Goods
In case your order is misplaced or gets damaged in transit, please contact our customer support within 7 days from the estimated date of delivery. We shall work with you to rectify the problem; this can either be by re-shipment of your order or refunding it.
8. Proper Address
Shipping Address: The shipping address that you provide should be full and accurate. We will not be responsible for the orders that we forward to wrong addresses that customers give us. If there is a mistake in your shipping address, please inform us before time so that we rectify it.
9. Returns and Exchanges
If you are not satisfied with the purchase, we allow returns that are made within 30 days of receiving an order. Please see our Returns Policy for further instructions regarding a return or exchange.
10. Customer Support
Our customer support service help desk is available for any inquiries concerning shipping or your orders. You can reach us through:
- Email: https://www.purelyyou.co.uk/
- Tele:.................................................
- Live chat: available on our website………………………………
FAQs
What should I do if I haven't received my parcel?
Delivery may take a little longer during peak seasons or holidays. If it has already been the estimated time of arrival and the order is still not here, then let our customer service assist you.
What should that shipping policy contain?
A shipping policy is supposed to be short and simple but must carry all the information one's customers should know about shipping. This is why shipping policies contain elements like expected delivery times, shipping costs, shipping methods, information on payment and tracking, shipping restrictions, and international shipping.
What is your shipping policy?
Usually, shipping policies detail home and international shipping speeds; delivery times; return policies; payment terms; shipping costs; and sometimes, an order processing time estimate. It usually appears in the form presented by a company as part of their terms and conditions or as a separate document.
What is their policy for shipping?
This is the shipping policy. It's a site on your webpage that lists to your customers all-important information regarding how you ship products; what shipping services you will be using, how shipping costs are going to operate, and how shipping would fit within a timeframe given to start with the delivery of a product.
What your shipping policy should include?
- Shipping options and rates.
- Shipping and handling Schedule
- International shipping alternatives.
- Information about any subscription service.
- Shipping Bans and Exclusions.
- Delayed shipping.Damaged, missing, faulted, or undelivered goods.
- Returns, Refunds, and exchanges.
Conclusion
We care for your complete, comfortable shopping experience while going at Purely You, so our shipping policy reflects it.
